All computers that fall within our hardware and software support window will be repaired free of charge (cost of parts not included). Below are the minimum specifications for systems that are supported.
For Dell owners, we have five (5) Dell Certified Technicians on staff that can perform work on your Dell system free of charge. We highly recommend the 4-year Complete Care warranty from Dell. This will enable you to receive parts free of charge if any component mechanically fails on your warrantied system. The Complete Care warranty from Dell covers accidental damage, excluding fire, intentional damage, and theft. Non-Dell systems do receive software support, and minimal hardware support as well.
Minimum Hardware Configuration
Intel Pentium 4 Processor
1 GB Ram
Supported Operating Systems
Alternative Operating Systems ARE NOT supported
Microsoft Office 2003
Microsoft Office 2007
Microsoft Office 2010
Internet Explorer 6.0 and higher
Firefox 3.0 and higher
(anti-virus software provided free to all H-SC students)
PLEASE NOTE: Media and original license keys must be provided for any software that needs to be installed outside of what is provided by the Computing Center.
Hampden-Sydney is not responsible for any damages to computer systems* or data** that are incidental to the technical support rendered.
* Computer system is defined as: Hardware (CPU enclosure, mouse, keyboard, printer, monitor and associated cables), software (operating system software, applications software and related software) and any additional physical devices.
** Data is defined as: Any information not part of operating system software, applications system software or related software that is stored on the computer system described in this document or on any device that interacts with the computer system described in this document.