Office of the Ombudsman FSA
The Ombudsman Office is a final resource after individuals look for help through other customer service avenues. Before contacting the Ombudsman, borrowers concerned about student loans should contact their loan holder or visit our web site for further information. Current students should contact their financial aid office first.
When contacting the Ombudsman Office, be ready to:
Use the contact form on the link below to submit your request for assistance to the Ombudsman Group.
Other contact options are:
US Department of Education
FSA Ombudsman Group
830 First Street NE, Mail Stop 5144
Washington, DC 20202-5144
Phone Toll Free: 1-877-557-2575
Image copied from: studentaid.ed.gov site