All computers that fall within our hardware and software support
window will be repaired free of charge (cost of parts not included). The systems
that we recommend can be found on our
Recommended Systems page.
Below are the minimum specifications for systems that are supported. We have
five (5) Dell Certified Technicians on staff that can perform work on your
Dell system free of charge. We highly recommend the 4-year Complete
Care warranty from Dell. This will enable you to receive parts free of charge if any component
mechanically fails on your warrantied system.
The
Complete Care warranty from Dell covers accidental damage, excluding fire, intentional damage, and theft.
Non-Dell systems do receive software support, and minimal hardware support as
well.
Minimum Hardware Configuration
Intel Pentium 4 Processor
512 MB Ram
Supported Operating Systems
Windows XP
Windows Vista
Alternative Operating Systems ARE NOT supported
Supported Applications
Microsoft Office 2000
Microsoft Office XP
Microsoft Office 2003
Microsoft Office 2007
Internet Explorer 6 and higher
(anti-virus software provided
free to all H-SC students)
Repair Status
Click here to view repair status...
PLEASE NOTE: Media and original license keys
must be provided for any software that needs to be installed outside of what is
provided by the Computing Center.
Disclaimer:
Hampden-Sydney is not responsible for any damages to computer systems* or
data** that are incidental to the technical support rendered.
* Computer system is defined as: Hardware (CPU
enclosure, mouse, keyboard, printer, monitor and associated cables), software
(operating system software, applications software and related software) and any
additional physical devices.
** Data is defined as: Any information not part of operating system software,
applications system software or related software that is stored on the computer
system described in this document or on any device that interacts with the
computer system described in this document.
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