Hampden-Sydney Home PageHampden-Sydney Telecommuications
Tuesday, December 02, 2008
TELECOMMUNICATIONS SERVICES

Telecommunications services are provided to all students living in residence halls, fraternity houses, and off campus College-owned residences (Finch, Melvin, Wright, Dishman, Jeffers, Jacks and Benedict). All the following rules and regulations apply equally to residence halls, fraternities, and off campus College-owned residences, all of which are referred to here as “residence halls.”

NOTE: The College's long distance provider is Qwest. The billing agent is Resicom.

Local calls can be made, and both local and long-distance calls can be received, immediately upon your arrival at Hampden-Sydney College. If you have secured your long-distance authorization code from Resicom, or if you have some other type of long-distance calling card, you may place long-distance calls.

Each room will be equipped with the following:

  • A digital Northern Telecom Meridian M2006 telephone, with the exception of off campus housing which will be provided with an analog telephone. The cost of local telephone service has been included in your telecommunications fee. This does not include cost of the telephone. To make long-distance calls, you must secure a Resicom long-distance authorization code or use a long-distance calling card. However, if you use some other long-distance provider, you may pay an additional fee for the use of their card.
  • Call Pilot, an electronic voice mail and messaging system.
  • Cable TV Connection
    Every residence hall room is wired for cable television. All televisions will receive channels 2 through 68. Premium channels packages are available through Jet Broadband our cable signal provider. Hampden-Sydney College has no involvement with premium cable packages. This is a contract between Jet Broadband and the individual student. Arrangements can be made by visiting the Jet Broadband office between the hours of 9:00 a.m. and 4:00 p.m. Monday through Friday. To drive to the Jet Broadband office, take the Back Hampden-Sydney Road towards Farmville, after going over the overpass of Route 460, and take your next left and the office is first building on the left. To report Cable TV problems, please call 6357. If a service call is necessary, a technician will go to the residence hall room upon appointment. ILLEGAL PIRACY OF PREMIUM CHANNELS OR OTHER ILLEGAL CONNECTIONS OR TAMPERING WILL BE HANDLED AS AN HONOR CODE OFFENSE.
 
  USEFUL NUMBERS
 

  General problems:

   Cable Television connection
   (need cable box or cable), Call
   Telecommunications Service,
   ext. 6357

   Phone, phone jack, etc (No
   dial tone, broken handset, etc.)
   Call Telecommunications 
   Service, ext. 6147

   Long distance calls:
   Call Resicom Ext. 6258 or
   9+1-800-853-1030

  Questions:

   Resicom bill, payments or
   information:
Ext. 6258 or
   9+1-800-853-1030

   Account information
    http://www.resi.com

   To report a misdialed
   long distance call:

   Call Resicom Ext. 6258 or
   9+1-800-853-1030

   Mailing address for
   Resicom Accounts
   are billed to
   your email address.

   Handicap Assistance for
   Students:
Call:
   Telecommunications Services,
   ext. 6147